Jon Paz

» For Dummies
Jon Paz, For Dummies For Dummies

You ll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create accurate projects based on past performance, and so much more, whether you re a Windows or Mac user, this down-to-earth, friendly guide shows you how to maximize Salesforce. com s capabilities to close deals faster, gain real-time visibility into sales, and collaborate instantly. Your all-access guide to reaping the benefits of Salesforce.

com Salesforce. com has a rapidly expanding influence over the way companies across the globe interact with their clientele, written by Salesforce. com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce. com For Dummies gives you an edge in building relationships and managing your company s sales, marketing, customer service, and support operations.

A customizable, on-demand CRM solution, Salesforce. com allows businesses to organize and manage all of their customer information—leads, opportunities, contacts, accounts, cases, and solutions—in one place, customize the new user interface with apps, widgets, and tools Prospect leads, drive sales, and provide outstanding customer service Manage contacts, identify opportunities, and analyze your results Collaborate with colleagues using Chatter If you re new to Salesforce.

com or an existing user looking for the latest tips and tricks to maximize its potential, this friendly guide has you covered.

Автор: Jon Paz.
Жанр книги: Компьютеры, программы.
Объем: 459 стр.
Возрастное ограничение: 0+
Общее кол-во страниц: 459
Правообладатель: John Wiley & Sons Limited

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